Frequently Asked Questions

Everything you need to know about your ST.CLAIR experience.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation with a tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic or international return.

Do you ship internationally?

Yes, ST.CLAIR ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At ST.CLAIR, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and FSC-certified viscose to ensure our fashion footprint is as light as possible.